Terms of service

Last updated: June 2026


Overview

This website is operated by M/S Hillwood Coffee Roasters. By visiting our site and purchasing from us, you agree to the following Terms of Service. Please read them carefully.

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of the revised terms.


Use of the Website

By using this website, you confirm that:

  • You are at least 18 years of age

  • The information you provide is accurate and complete

  • You will not use the website for any unlawful purpose


We reserve the right to refuse service to anyone at any time.


Products

All products listed on the website are subject to availability. We reserve the right to discontinue any product at any time.

Product images are for representation only. The actual product may vary slightly in appearance due to roast batch variation, photography conditions, and screen calibration.


Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST. Prices are subject to change without prior notice.

We take care to ensure prices are accurate, but errors can occur. If a pricing error is discovered after you have placed an order, we will notify you and offer the option to proceed at the correct price or cancel for a full refund.

Payments are processed securely through [PAYMENT GATEWAY NAME]. We do not store your card details.


Orders

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order — including after confirmation — due to product unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued.

Order confirmation will be sent to the email address provided at checkout.


Shipping and Delivery

Please refer to our Shipping Policy for delivery timelines and charges.


Returns and Refunds

Please refer to our Return and Refund Policy for details.


Intellectual Property

All content on this website — including the hillwood. name, logo, product photography, and written copy — is the property of M/S Hillwood Coffee Roasters and may not be reproduced, distributed, or used without prior written consent.


Limitation of Liability

M/S Hillwood Coffee Roasters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order in question.


Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.


Contact

For any questions regarding these terms, write to hello@hillwoodcoffee.com.

M/S Hillwood Coffee Roasters

House No. 2, Colony Bazer, Uper Lane, Binowa Nagar, Guwahati – 781018, Assam